Privacy Policy
Effective Date: January 1, 2026
GameZone Expo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our events, or interact with our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, mailing address)
- Payment and billing information for ticket purchases
- Account credentials and preferences
- Communications and correspondence with us
- Survey responses and feedback
We also automatically collect certain information when you visit our website, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (with your consent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- To process ticket purchases and registrations
- To communicate with you about events, updates, and promotions
- To improve our website, services, and user experience
- To personalize your experience and deliver relevant content
- To analyze usage patterns and conduct research
- To prevent fraud and enhance security
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist with event operations, payment processing, and website hosting
- Event partners and exhibitors (with your consent)
- Law enforcement or regulatory authorities when required by law
- Business partners in connection with mergers or acquisitions
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another service provider
- Withdrawal of Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
GameZone Expo
12 Innovation Way, Canberra ACT 2600, Australia
Email: [email protected]
Phone: +61 2 6103 8822