Terms of Service
Last Updated: January 1, 2026
1. Acceptance of Terms
Welcome to GameZone Expo. By accessing and using our website, mobile applications, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms constitute a legally binding agreement between you and GameZone Expo, governing your access to and use of all Services provided by us.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed about our policies and practices.
2. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from using our Services in any way that violates any applicable federal, state, local, or international law or regulation. This includes, but is not limited to, any laws regarding the export of data or software to and from Australia or other countries.
You must not transmit any worms, viruses, or any code of a destructive nature through our Services. You agree not to engage in any activity that interferes with or disrupts our Services or the servers and networks connected to our Services. Additionally, you must not attempt to gain unauthorized access to any portion of our Services, other accounts, computer systems, or networks connected to our Services through hacking, password mining, or any other means.
3. Ticket Purchases and Refunds
All ticket purchases for GameZone Expo events are subject to availability and confirmation of payment. Prices for tickets are subject to change without notice. We reserve the right to refuse or cancel any ticket purchase at our discretion, including but not limited to situations where pricing or product information is inaccurate, or where we suspect fraudulent activity.
Refund policies vary depending on the type of ticket purchased and the timing of the refund request. Generally, tickets are non-refundable unless the event is cancelled or rescheduled. In the event of cancellation, you will be notified via the email address provided during purchase, and a full refund will be issued within 14 business days. Tickets are non-transferable unless explicitly stated otherwise at the time of purchase.
4. Intellectual Property Rights
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by GameZone Expo, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as necessary to use the Services for their intended purpose. Any unauthorized use of our intellectual property may result in legal action.
5. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Services. You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password.
You agree not to disclose your password to any third party and to notify us immediately if you become aware of any breach of security or unauthorized use of your account. We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
6. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our Services. By using our Services, you consent to the collection and use of information in accordance with our Privacy Policy. We comply with all applicable Australian privacy laws, including the Privacy Act 1988 (Cth).
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. For more detailed information about how we handle your data, please review our Privacy Policy available on our website.
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall GameZone Expo, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to you through the Services are provided on an "as is" and "as available" basis.
8. Event Conduct and Safety
Attendees of GameZone Expo events are expected to conduct themselves in a respectful and appropriate manner at all times. Harassment, discrimination, or disruptive behavior of any kind will not be tolerated. We reserve the right to remove any attendee from the event without refund if they engage in conduct that violates our code of conduct or poses a safety risk to others.
For your safety and the safety of others, please follow all venue rules and instructions from event staff and security personnel. GameZone Expo is not responsible for any personal injury, loss, or damage to personal property that may occur during the event. By attending our events, you assume all risks associated with attendance and participation in event activities, including but not limited to VR and AR experiences.
9. Third-Party Links and Content
Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by GameZone Expo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that GameZone Expo shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. The inclusion of any link does not imply endorsement by GameZone Expo of the linked site or service. Your use of third-party websites and resources is at your own risk.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Australian Capital Territory, Australia, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).
You agree to submit to the personal jurisdiction of the courts located in Canberra, Australian Capital Territory, for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction. The prevailing party in any legal action related to these Terms shall be entitled to recover reasonable attorneys' fees and costs.
11. Termination
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion. However, termination of your account does not relieve you of any obligations incurred prior to termination.
12. Contact Information
If you have any questions about these Terms, please contact us at:
GameZone Expo
12 Innovation Way, Canberra ACT 2600, Australia
Email: [email protected]
Phone: +61 2 6103 8822